When it comes to their vehicle insurance needs, drivers are frequently left in the dark after being charged with a DUI or DWI. This may be particularly relevant if these drivers are required by their states to submit SR-22 financial responsibility forms. Serenity Insurance is one business that focuses on providing coverage for motorists with SR-22 insurance and those who have committed alcohol-related offenses.
Business Overview
Because it focuses on insuring high-risk drivers, particularly those with alcohol-related convictions, Serenity Insurance is distinctive. Mr. Thomas A. Black, the CEO and creator of Serenity Group, Inc., founded his business with the goal of assisting drivers with alcohol-related charges in obtaining insurance and addressing societal alcohol-related issues. For more than 20 years, it has offered high-risk drivers auto insurance. The business supports criminals and aids in their rehabilitation in close collaboration with alcohol treatment facilities. The company offers SR-22 insurance as well as insurance for motorcycles, scooters, boats, RVs, and trailers, non-owner cars, and broad form insurance. Customers can purchase auto insurance in 47 states. Spokane, Washington, is home to the corporate headquarters.products and services
The following insurance services are provided by Serenity Insurance:- You can acquire an auto policy that includes any SR-22 requirements as well as bodily injury and liability coverage, comprehensive and collision coverage.
- SR-22 motorcycle insurance is also available, as is insurance for motorcycles, mopeds, and scooters.
- Boat Insurance: Liability protection, total loss replacement, on-water towing in an emergency, medical payments for water skiers, and property damage liability, including damage from fuel spills, are all choices for boat insurance.
- RV & Trailer Insurance: RV and trailer insurance is offered, and it covers replacement payments for personal items as well as total loss replacement and 24-hour roadside support.
- If you don't own an auto but still need insurance, you can purchase non-owner car insurance that satisfies the minimum liability standards set by your state. Only personal injury or This insurance covers property damage to the injured party. In the states of CO, MD, NJ, or NY, this insurance is not allowed.
Ratings for customer service
Since 2010, Serenity Group, Inc. has been accredited by the Better Business Bureau and currently has an "A+" rating. Over a three-year period, the BBB only received four complaints in total about issues with billing and collection. All grievances were resolved. Many favorable client evaluations are listed on Trustpilot, an online customer review platform. There are 1–5 star reviews for customers. Serenity frequently sends a corporate person to address consumer complaints for the 1 and 2 star ratings. This demonstrates the business's interest in delivering a satisfying client experience.Pros
One of the best companies for high-risk auto insurance is Serenity Insurance. The provider may be able to locate you a more reasonable policy than with a normal carrier for drivers with alcohol-related crimes and those needing SR-22 insurance. Drivers with multiple DUI and DWI convictions as well as those who must file financial responsibility paperwork with their state are accepted. In all but three of the 47 states where it provides coverage, it can complete your SR-22 paperwork. The website also provides a plethora of information on DUI crimes and SR-22 insurance. On weekdays, nights, and weekends, you can call the business's customer care line, chat live online, or submit an online quotation request form.Cons
You can definitely find a cheaper rate with another carrier if you don't have a criminal record for drunk driving or other offenses of that nature. You won't be able to benefit from the discounts some other carriers may pay policyholders for bundling homeowners and auto insurance because the company only offers auto insurance.