John Hancock Life Insurance Review: Overview, Facts, Features, Plans, Pros and Cons

John Hancock Life Insurance Review: Overview, Facts, Features, Plans, Pros and Cons

In a nutshell, John Hancock Life Insurance Company is distinguished from its rivals by the health-oriented approach it takes to life insurance. We get compensation for many of the goods we promote on this site, and we may feature all of them. This might have an impact on the items we choose to write about, as well as where and how they are displayed on a page. Despite this, it does not affect how we evaluate the situation. Our opinions are entirely our own.


Provides savings and prizes for maintaining a healthy lifestyle. A number of complaints that is far lower than what would be anticipated for a corporation of its size. One of the 10 biggest life insurance firms in the U.S., John Hancock provides a combination of term and permanent life insurance. It stands out because of the wellness initiatives it offers. While Aspire provides diabetics with the knowledge they need to lead better, more active lives, Vitality encourages good behavior by rewarding it with discounts on, free memberships, and savings on fresh fruit. However, as it does not offer online quotations, you will need to get in touch with a consultant before you can begin the application process.

Arguments for and against John Hancock life insurance

  1. Discounts and other perks come with leading a healthy lifestyle.
  2. A large number of riders are available.
  3. Policy limitations are generous.
  1. No online quotations.
  2. Does not provide coverage for one's whole life.
Both term life insurance and permanent life insurance are offered by John Hancock. You'll need to get in touch with an agent via the website in order to acquire a quotation or submit an application for a policy. Life insurance on a term basis. John Hancock provides term life insurance policies with terms lasting 10, 15, 20, or 30 years, should you be in the market for a more transitory coverage option. You may receive coverage ranging from $750,000 to $65 million, but in most situations, you will be required to submit to a medical examination. Insurance that covers you for life. John Hancock offers three kinds of universal life insurance: fixed universal life insurance, variable universal life insurance, and indexed universal life insurance. Coverage ranges from $50,000 to $65 million. These insurance policies will remain in effect for the remainder of your life and accumulate cash value at varying interest rates over time. Once your policy has built up enough cash value, you'll be able to start using it as collateral for loans.

Wellness programs

There are two wellness-oriented programs that policyholders may participate in via John Hancock: Vitality. You have the option to participate in the Vitality Go program when you purchase a policy. This program keeps track of the information from a device you wear, like a FitBit. If you meet certain health goals, like walking a certain number of steps per day, your insurance company may give you discounts at grocery stores and on sites like REI as you get closer to meeting these goals. In addition, you may pay a fee to be a member of Vitality Plus. In addition to receiving discounts and gift cards, this program offers you the chance to save as much as 25% off of your annual premium as you make progress toward your fitness goals. Aspire. The Aspire program offered by John Hancock is catered to participants who have either Type 1 or Type 2 diabetes. It provides you access to diabetes management software and health coaching, and it rewards you with a premium discount of up to 25 percent for exercising frequently and eating sensibly.

Options for riders and add-ons that are available

You may be able to tailor your coverage with the following riders, depending on your insurance policy and the state in which you reside:
    • Rider for accelerated payment of the death benefit.
    • Cash value enhancement rider.
    • Rider for the critical sickness benefit.
    • The rider pays a set additional amount for disability coverage.
    • Estate preservation rider.
    • A rider for long-term care insurance.
    • The rider with a high level of involvement (Vitality Plus).
    • Protection against the overlending rider.
    • Policy rider for the split option.
    • The premium rider has returned.
    • Rider for total disability exemptions.
    • Unemployment protection rider.

Complaints received by John Hancock and the level of customer satisfaction

According to a study of data provided by the National Association of Insurance Commissioners, John Hancock received a much lower number of complaints to state regulators over the course of three years compared to what would be anticipated for a firm of its size. In the 2021 U.S. Individual Life Insurance Study conducted by J.D. Power, which evaluates the level of overall customer satisfaction, John Hancock was placed eighth out of the 21 businesses.

More information about John Hancock

By entering into the online portal, you will be able to manage your policy, make payments, and keep your beneficiaries on your life insurance policy up to date. In addition to providing life insurance, John Hancock also provides a variety of other financial products and services, such as:
  • Programs for college savings.
  • Management of investments, including the development of socially responsible investingstrategies.
  • Advice on how to prepare for retirement.

Purchasing advice for life insurance

Choosing the sort of life insurance that best suits your needs (term or whole life) should come first before you begin comparing firms. Make a decision on which riders, if any, you would want to be added to the life insurance policy. Do the math to determine how much life insurance you need and for how many years you want it to protect you. Check to see whether the prospective insurance companies can provide the level of protection that you need. When comparing prices, be certain that the quotations are for the same quantity of coverage and for the same length of the time period. In addition to this, it is essential to check that the medical criteria of the coverage are suitable for your situation. For example, if you want to avoid taking the life insurance medical test but don't mind answering health-related questions, make sure that the application procedure for each policy you're considering is in line with your preferences before applying. It's possible that price wasn't the primary factor in your choice to make a purchase. Examine the number of customer complaints that each firm has received since a large number of complaints may be an indicator that the service is of poor quality.

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